Privacy Policy

At Forza Hospitality ("we," "us," or "our"), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or interact with our website www.forzahospitality.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or listings you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

Cookies – data files placed on your device or computer that often include an anonymous unique identifier.
Log files – track actions occurring on the Site and collect data including IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.
Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

Additionally, when you contact us through the Site or make a booking inquiry, we collect certain information from you including your name, email address, phone number, travel dates, and any other details you provide. We refer to this as “Contact Information.”

How We Use Your Information

We use the Contact Information we collect to:

Respond to your inquiries;
Manage and confirm reservations;
Communicate with you about your stay or our services;
Screen for potential risk or fraud; and
Provide you with information or advertising related to our offerings, in line with the preferences you’ve shared.

We use the Device Information to:

Improve and optimize our Site;
Generate analytics about how our customers browse and interact with the Site;
Assess the success of marketing and advertising campaigns.

Sharing Your Personal Information

We do not sell or rent your personal information to third parties.

We may share your Personal Information with third-party service providers to help us operate our business or provide services on our behalf, such as:

Website hosting and analytics (e.g., Google Analytics);
Booking platforms or property management systems;
Email marketing services;
Maintenance or support vendors.

We may also share your Personal Information to comply with applicable laws and regulations, respond to a subpoena, search warrant, or other lawful request for information, or to otherwise protect our rights.

Behavioral Advertising

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. You can opt out of targeted advertising through the following links:

Facebook: https://www.facebook.com/settings/?tab=ads
Google: https://adssettings.google.com/authenticated

Your Rights

If you are a resident of certain jurisdictions, including the European Economic Area (EEA), you have rights to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you wish to exercise this right, please contact us using the information below.

Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy unless otherwise required by law.

Changes

We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. The “Last updated” date will always be posted at the top of this policy.

If you have questions, or if you would like to access, correct, or delete any personal information we have about you, please contact us:

Email: info@forzahospitality.com
Website: www.forzahospitality.com